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Childcare website must improve.

Childcare website must improve.

The website parents in England use to apply for financial help with childcare must be improved, says Nicky Morgan who chairs the Treasury Committee, .

Parents first reported glitches with the Childcare Service website mid-May - just weeks after it was made live.

HM Revenue & Customs, which runs the site, says it is "working to improve the way the service works".

But in a response to a letter from the head of HMRC, Ms Morgan says thousands of parents are still unable to apply.

The Childcare Service website enables parents to access help with two new government-funded childcare schemes:

  • the tax-free childcare scheme
  • the offer of 30 hours' free childcare for all three- and four-year-olds.

Parents can apply for both with one online application.

Read more.


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